As those of you who are familiar with Robotic Process Automation (RPA) projects are aware, there are several phases to work though before launching a Bot. The RPA journey begins with the Discovery Phase, which culminates in the issue of the Process Design Document.
The importance of the Process Design Document (PDD) cannot be stressed enough as it the record of steps currently performed as part of the candidate process chosen for automation and its companying rules, as well as what these steps will be after automation. Done properly, it will instill confidence that the candidate process is understood and will be correctly automated to achieve their end requirements. The PDD serves as the handover point from the Business Analyst to the Development Team to move into Solution Design and Build.